Conditions of Sale and Payment Terms: All purchases of any goods or services on metalinguitars.com must be at least eighteen (18) years of age. A 50% deposit is required to place an order in the production schedule. Acceptable payment methods include Money Orders, Cashiers Checks, or Personal Checks and must be cleared in Metalin' Guitars account in order to start work on your Guitar. If you cancel your order prior to completion time, your 50% deposit will be returned upon the quoted completion time of the instrument minus a 5% restocking fee. The remaining 50% of the purchase price of the instrument, plus accessories, shipping handling and sales tax will be collected upon completion of the instrument. The entire balance must be paid in full before the instrument is shipped.

Online and Phone Ordering: Domestic-USA shipping rates will be calculated after your order has been placed and then applied to your balance. International shipping rates will be calculated after your order has been placed with Metalin' Guitars and charged separately. You are responsible for any import duties and taxes which your country may levy on your purchase(s) when you are exporting from the United States.

Metalin’ Guitars 3-Day Approval Policy: Our goal is to provide our customers with 100% satisfaction. Upon receiving the guitar, you will have 3 days (from delivery) to examine your purchase. If the guitar does not meet your approval, Metalin’ Guitars will refund the purchase price minus shipping fees and a 5% restocking fee provided that the instrument is returned in its original factory condition.

Metalin’ Guitars Return Policy and Procedure: Before returning your Guitar contact us by phone at 573-265-2800 or by email at sales@wolfert.com so we can provide you with a Return Authorization Number prior to shipping. All shipping and insurance is the responsibility of the customer. The instrument, case and all accessories must remain in original factory condition. This includes all papers, warranties, included accessories and tags. The original Certificate of Authenticity must accompany the guitar or the return policy will not be honored. If anything is altered all approval privileges will not apply and the refund will be declined. Securely pack the instrument in its case and/or its original packing materials and ship via UPS insured and PREPAID. Once we receive the instrument we will refund the instrument’s price minus a 5% restocking fee, and any additional shipping charges.

Metalin’ Guitars Limited Guitar Warranty: Metalin’ Guitars warranties its instruments to be free from defects in materials and workmanship for as long as it is owned by the original retail purchaser one year from purchase date, and is subject to the limitations set forth herein. This warranty applies only to the original retail purchaser when the instrument is purchase from Metalin’ Guitars and requires the purchaser to supply a copy of the original proof of purchase (original sales receipt with the instrument serial number and his/her name indicated as the purchaser, thereon) at the time service is requested.

Electronic components, and tuning machines, are warranted for a period of one year from the date of original purchase.

Repair service of defects covered by this warranty can be performed only at the Metalin’ shop.

All transportation, insurance and freight charges associated with warranty service and repairs on Metalin’ Guitars are the responsibility of the purchaser, as is any service initiated for the purpose of customizing adjustments beyond factory specifications. Initial standard setup and adjustment of the instrument and its components at the time of purchase are considered normal dealer preparation.

Limitations and Exclusions: The following items are not covered by this warranty:

Any instrument whose serial number is missing, or has been altered or tampered with in any fashion.

Any instrument purchased from anyone other than Metalin’ Guitars.

Strings and batteries.

Normal wear and tear on any part of the instrument including jacks, controls and switches, worn frets, plated surfaces, tuning machines, pick guards, saddles and nuts, etc.

Instruments which have been serviced by unauthorized persons (any person other than Metalin’ Guitars or any authorized service centers and technicians holding a certificate of warranty service authorization for the period during which the work was performed).

Defects in finishes, or cracks, splitting, or warpage due to changes in temperature or humidity, exposure to sun, fire, moisture, body salts and acids, or other chemicals.

Case and case hardware wear and tear.

All other defects and deterioration due to normal usage, wear and tear, again, accidents, neglect, abuse, or acts of Nature.

Metalin’ Guitars assumes no liability for property damage resulting due from failure of this product, nor any loss of income, satisfaction, or damages arising from the loss of use of same due to defects or availability of same during service.

Any warranties implied by law (including warranties of merchantability or fitness) are limited to the duration of this express limited warranty. Some states do not allow limitations on how long an implied warranty lasts. Some states do not allow the exclusion or limitations of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Applicable in the US and Canada only. Warranties outside these countries are as defined by the authorized Metalin’ Guitars for your country or region, and may vary from the above in terms and/or length.

All warranty work requires a Warranty Authorization Number. Contact Metalin’ Guitars prior to any warranty claims.

Indemnification: You agree to indemnify and hold harmless Metalin’ Guitars and its owners, affiliates, officers, directors and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party arising out of or related to your violation of this Conditions of Use, or your violation of any law, regulation or third-party right.

Limitation of liability: The entire risk arising out of the use of the site, the use of any products and/or services offered on or in connection with the site remains with you. In no event shall Metalin’ Guitars or any of their officers, directors, or employees be liable for any consequential, incidental, direct, indirect, special, punitive, or other damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of or inability to use any products or services, with the delay or inability to use the Metalin’ Guitars site or related services, the provision of or failure to provide products or otherwise arising out of the use of the Metlinguitars.com site whether based on contract, tort, negligence, strict liability or otherwise even if Metalin' Guitars has been advised of the possibility of such damages. Notwithstanding anything else in this Conditions of Use or posted on the site, the maximum liability Metalin’ Guitars shall have is limited to any amounts actually paid to Metalin’ Guitars by the user. Order information such as billing or shipping address that is inaccurate or incomplete may result in delays that shall not be the responsibility of Metalin’ Guitars.

Applicable Law; Jurisdiction: The Metalin’ Guitars site is created and controlled by Wolfert’s Tool and Machine Co., Inc. in the State of Missouri, USA. The laws of Missouri will govern the Conditions of Use. Each of Metalin’ Guitars and you the user agree to submit to the jurisdiction of the courts located within St. James, Missouri. The Conditions of Use, including all documents referenced herein, represents the entire understanding between you the user and Metalin’ Guitars and supersedes any prior statements or representations. Headings used in the Conditions of Use are for reference only and shall not affect the meaning of any terms. By visiting any area on the Metalinguitars.com site or making a purchase via the Metalinguitars.com site, you the user is deemed to have accepted the Conditions of Use.

Modification: Metalin’ Guitars reserves the right to make changes to the Metalinguitars.com site, posted policies and Conditions of Use at any time without notice.

THANK YOU FOR PURCHASING A METALIN GUITAR! WE HOPE IT BRINGS YOU YEARS OF PLAYING SATISFACTION!!